The municipality has been made aware of a scam currently circulating in the city.
An individual identifying himself as Michael using cell phone number 076 749 0541 is falsely claiming to be a municipal official. He is contacting residents and instructing them to make payments for outstanding municipal services or risk disconnection. The municipality confirms that no official by this name is authorised to collect payments directly from residents.
Residents are strongly warned not to make any payments to individuals claiming to represent the municipality.
Please be reminded that Mogale City has formally appointed the following Credit Control service providers:
- Cigicell (PTY) LTD
- Ntiyiso Consulting (PTY) LTD
As well as the following debt collection agencies to assist with revenue collection:
- Mojela Hlazo Attorneys
- Credit Intel
- Morkalio Revenue Solutions
- Saya Recoveries
- Madhlopa & Thenga Attorneys
- Hahn Collection
- Buthelezi Vilakazi Inc. to assist with revenue collection.
To protect yourself against fraud, always verify the identity of anyone claiming to represent the municipality and ask for official identification. When in doubt, contact us through our official communication channels:
Switchboard: (011) 951 2000
Call centre: 086 166 4253
WhatsApp: 083 787 2814
Email: customerservices@mogalecity.gov.za or visit your nearest municipal office.
Stay alert. Don’t fall victim.