Losing a loved one is deeply difficult, and while grieving, families are often faced with the responsibility of managing the deceased’s affairs, including municipal accounts. To assist during this time, the municipality has outlined clear steps to help you manage a deceased estate account with efficiency.
Step 1: Report the death
This allows the municipality to update its records and ensure appropriate handling of the deceased’s account.
What you need to submit:
- A certified copy of the death certificate
- A certified copy of the deceased’s ID
- A Letter of Executorship or Letter of Authority (issued by the Master of the High Court)
- A certified copy of the ID of the person reporting the death
Where to submit:
In person at the Credit Control and Revenue Office
📍 Corner of Market and Commissioner Streets, Krugersdorp
🕒 Monday to Friday, 07:30–16:00
Step 2: Request continuation of services
If someone remains in the property, you may request for services to continue under the deceased name until the estate is finalised.
Step 3: Request a final statement and clearance figures
The executor should request:
- An account statement showing any outstanding charges or credits
- Clearance figures, which are necessary if the property will be transferred or sold as part of the estate
Step 4: Include municipal debt or credit in the estate inventory
- The executor is responsible for listing any municipal debt or credit as part of the estate’s assets or liabilities
- Payments due to the municipality must be settled from the estate
- Any refunds or overpayments will be paid into the estate’s bank account
For assistance or more information, please contact 0861 664 253 or send a WhatsApp to 083 787 2814
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