Losing a loved one is deeply difficult, and while grieving, families are often faced with the responsibility of managing the deceased’s affairs — including municipal accounts. To assist during this time, the municipality has outlined clear steps to help you manage a deceased estate account with efficiency.
Step 1: Report the death
This allows the municipality to update its records and ensure appropriate handling of the deceased’s account.
What you need to submit:
- A certified copy of the death certificate
- A certified copy of the deceased’s ID
- A Letter of Executorship or Letter of Authority (issued by the Master of the High Court)
- A certified copy of the ID of the person reporting the death
Where to submit:
In person at the Credit Control and Revenue Office
📍 Corner of Market and Commissioner Streets, Krugersdorp
🕒 Monday to Friday, 07:30–16:00
Step 2: Request continuation of services
If someone remains in the property, you may request for services to continue under the deceased name until the estate is finalised.
Step 3: Request a final statement and clearance figures
The executor should request:
- An account statement showing any outstanding charges or credits
- Clearance figures, which are necessary if the property will be transferred or sold as part of the estate
Step 4: Include municipal debt or credit in the estate inventory
- The executor is responsible for listing any municipal debt or credit as part of the estate’s assets or liabilities
- Payments due to the municipality must be settled from the estate
- Any refunds or overpayments will be paid into the estate’s bank account
For assistance or more information, please contact 0861 664 253 or send a WhatsApp to 083 787 2814
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