With the recent 2024/2025 electricity tariffs approval, Mogale City’s Credit Control Division wishes to sensitise residents, businesses and other affected parties that the municipality will now implement its required debt collection measures.

This approval came after Mogale City’s tariff approval request to the National Energy Regulator of South Africa followed by a submission of our Cost of Supply Studies. This approval therefore implies that the municipality will commence implementing the required debt collection and credit control measures not only to recoup a R3 billion debt stemming from non-payment for services but also increase collection for improved provision of municipal services.

Although the current rates have been disputed by resident associations, opposition political parties, businesses and residents alike, it is critical to mention that tariffs must be cost-reflective. For that reason, approved tariffs were designed to promote efficient energy usage by charging costly fees for high usage and less for low energy consumers. This structure also encourages domestic and micro enterprises prepayment account usage, allowing users to manage their consumption.

After several engagements and encouragement for residents and businesses to pay accounts that are in arrears or enter a payment arrangement for increased financial relief, the municipality is obliged to enforce the required credit control measures for its own financial sustainability and to better service our constituency.