To: Krugersdorp News
Attention: News Editors and Journalists
Issued: Tuesday, 24 November 2020
For immediate release
Municipal telephone lines and network down
Mogale City Local Municipality hereby notifies customers that our call centre number 0861 664 253 and other telephone lines are not in operation. This is due to a technical fault linked to the municipal network affecting all incoming and outgoing calls as well as the online system on our website which customers use to conveniently view their statements.
Although it is difficult at this stage to advise how long it will take to repair the fault, technicians are currently on site attending to the matter.
Customers are encouraged to in the interim send urgent enquiries and service requests to customerservices@mogalecity.gov.za.
Issued by:
Mogale City Local Municipality
Corporate Communications
Call Centre: 0861 664 253
Email: customerservices@mogalecity.gov.za